Monday, January 18, 2010

Working on the buffet line, part 2

The most memorable moment in the buffet came early last November. As I worked my first Sunday swing shift, I had this friendly exchange with a buffet patron:

"Thanks for the great food."

I looked up as I assembled a pizza to find a middle-aged woman with silver-streaked hair. Her wave emphasised the compliment.

"Thanks for the great food."

Interaction with buffet patrons helped the evening flow. Most cooks enjoy the occasional compliment about their labor.

It's the valuable feedback that lets know how customers receive our tasty creations.

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